# ResQ vs. 86 Repairs: Why Brands Choose ResQ Stop calling a middleman. Start controlling your R&M destiny with direct platform access, transparent pricing, and a system both your team and trades actually prefer to use. Join many brands who have switched from or picked ResQ over 86 Repairs 👌 tl:dr Here’s why ResQ wins **Complete visibility & control**\- Real-time updates and analytics at your fingertips vs. routing everything through a call center **Cost-effective, transparent model** \- Clear, predictable pricing structure with flexible terms versus 86's higher base rates and additional service fees **Trade-friendly approach**\- ResQ's platform helps you build lasting relationships with quality trades who prioritize your jobs. 86 Repairs acts as a middleman between you and your trades **Flexible commitment options**\- Choose quarterly or annual terms with no hidden add-ons **Proven operator preference -** Consistently selected over competitors in side-by-side trials by both operators and service providers ## 🥊 Feature-for-Feature: ResQ vs. 86 Repairs #### Feature #### 86 Repairs Pricing Flexible pricing options, quarterly terms available Long term contracts with high prices and hidden add-ons Onboarding Live in 2-4 weeks, self-serve or full-service QR tagging 4+ weeks, often described as "overwhelming" Platform Type Full-featured software platform with network of trades Call center with basic app functionality **Work Order Management** Direct through the platform with real-time updates Must call/text for updates Asset Management QR code tagging with complete repair history and troubleshooting steps Manual asset tracking **Analytics & Reporting** Comprehensive dashboards with enriched insights Basic reporting Support 24/7 with dedicated hospitality industry experts 24/7 call center support ### **The ResQ Advantage: Direct Control vs. Call Center** Your team deserves better than just another phone number to call. With ResQ you get a dedicated Customer Success Manager with 24/7 support plus all of the following: 🧰 **Direct platform access**\- Submit and track work orders instantly through our intuitive app **📊** **Real-time visibility**\- Monitor repair status, costs, and trade performance in real-time **😀** **Empowered team members** \- Your staff can troubleshoot and make informed decisions **🛠️** **Quality trade relationships -** Find reliable trades professionals who prioritize your business ## 😎 Switching to ResQ is as Easy as 1, 2, 3 We make it simple and support you every step of the way. 1 ### Book a demo Meet with our team so we can learn about your business and see how we can help. 2 ### Sign a contract Let’s agree on the terms and get something in writing! 3 ### Get onboarded We come out on site and asset tag your facilities in as fast as 2 weeks. You’ll start crushing repairs & maintenance in 2-4 weeks! ## Hear from customers who switched ### Why Hattie B's Switched to ResQ - YouTube [Why Hattie B's Switched to ResQ](https://www.youtube.com/watch?v=3tfuZdOQa9g) ResQ15 subscribers "We decided to do a side-by-side trial with 86 Repairs. Throughout that process, we found that ResQ had a much more user-friendly app and interface. Our operators were able to better use the ResQ platform, and our vendors liked ResQ and found it easier to use, too." ### Jacob Campbell Director of Facilities ### Customer Story: Hai Hospitality - YouTube [Customer Story: Hai Hospitality](https://www.youtube.com/watch?v=RctQN-aX_Vc) ResQ15 subscribers ### "Choosing ResQ was a no-brainer. Setup was quick and painless, light years ahead of Ecotrak. Our team actually enjoys using ResQ to get repairs done now." ### Terry Ubl Vice President of Facilities ## 🙋Things You Were Afraid to Ask (But Shouldn't Be) ### **What benefits do my trades vendors get from using ResQ?** Unlike other platforms, ResQ provides dedicated software and payment features for trades that streamline their work. Vendors receive faster payments and improved communication, which means they prioritize and provide better service on ResQ jobs. ### **86 Repairs says you charge vendors—is that true?** Unlike what 86 Repairs might claim, ResQ does not charge your preferred vendors to join our platform. We only earn revenue from trades who voluntarily opt into our premium services, which provide them with benefits like faster payments and increased job opportunities. This opt-in approach creates a healthier ecosystem in which trades are motivated to deliver excellent service rather than being forced to pay mandatory fees. ### **How does ResQ's pricing model differ from 86 Repairs?** ResQ offers transparent pricing with quarterly or annual plans and no hidden fees. 86 Repairs generally prices higher and has hidden additional fees for things like preventative maintenance and trade sourcing. ### **What makes ResQ different from a call center approach?** ResQ empowers your team with direct platform access while providing 24/7 support when needed. This gives you more control and visibility compared to routing everything through a call center. ### **Why is ResQ the most trade-friendly platform?** ResQ fosters a collaborative environment between facilities teams and trades businesses, treating both as vital components of the ecosystem. This contrasts with 86 Repairs' more transactional approach. ### **How long does implementation take?** ResQ gets you up and running in 2-3 weeks, including full QR code tagging and team training. Our dedicated onboarding team ensures a smooth transition from your current system. ## Never lose another dollar to inefficient R&M operations Get started for free to experience how ResQ's platform can help you.