# ResQ Super Vendors ## Source new trustworthy vendors and build lasting relationships Get access to your own private network of highly-rated, pre-vetted vendors through the ResQ Super Vendor network. ## Why you should use ResQ Super Vendor Network #### Preferred Pricing ResQ negotiates best-in-class pricing with vendors, with the benefit of our bulk purchasing power and benchmarking data across thousands of restaurants. #### Vetted and Verified We do all the checks and references, including ongoing ratings and reviews, so that you can be sure that ResQ Super Vendors are the best in the business. #### Satisfaction Guaranteed If you’re not happy after the work is complete, reach out and our team will make it right for you every time - guaranteed. #### Certified and Insured Need a COI? Want to make sure the vendor can work on your warrantied equipment? No problem. We understand your business and are already on top of it. #### Proactive Communication Your vendor has their own dedicated ResQ app, just like yours. That means you both benefit from AI-enhanced reminders and task management, and nothing slips through the cracks. #### Available in Major Cities The Super Vendor network is now available in NYC, Miami, Toronto, Dallas, Los Angeles, Chicago, Orlando, and the District of Columbia, Maryland, and Virginia. ## Comprehensive preventative and recurring maintenance across 60+ categories ## FAQ ### How do I select the best facility maintenance vendor? You select the best facility maintenance vendor by looking for proper licensing, insurance, and commercial experience in your industry. Check references from other facilities similar to yours, confirm they can respond within your required timeframe, and verify pricing is competitive for your area. The best vendors have a track record of first-time fixes, show up on time, and communicate proactively when issues arise. ### What is a vendor network? A vendor network is a pre-vetted group of contractors across different trades that you can tap into for repairs and maintenance. Instead of searching for a plumber every time you have a leak, you have access to qualified plumbers already screened for licensing, insurance, and quality. ResQ's network includes vendors across 60+ categories in major cities. ### Are ResQ Super Vendors insured and licensed? Yes, all Super Vendors are verified for proper licensing, insurance, and certifications before joining the network. Need a certificate of insurance? It's already on file. Need someone certified to work on your warrantied equipment? ResQ has already verified that. This eliminates the back-and-forth of chasing down paperwork before a vendor can start work. ### What if I'm not satisfied with the vendor's work? If you're not satisfied with the vendor's work, ResQ's satisfaction guarantee means our team steps in to make it right. Report the issue through the platform, and ResQ handles the resolution. ## See what vendors have to say about ResQ Happy vendors mean priority attention and better service for you. ### Barbara Davis **Dispatch / Labor Coordinator** I have found it extremely easy to use this system. Most third-party software can be difficult to use and maneuver through the process of a work order. I found it surprising they reach out and check up on the status of a work order as well. Seems ResQ stays on top of clients' work submissions, which is very good. ### Rafael J Cdrno **General Manager, New Blue Bridge** This team of people are the best to work with, always willing to help with any situation. Simply the best. ### Kelsi Warner **Dispatcher, Biotech Solutions** ResQ has always been quick with support requests when we are having work order issues. It is also very easy to use, which helps to streamline business operations. ### Dustin Johner **Vice President, Clean Ice Canada** I am the Vice President at Clean Ice Canada. ResQ has helped us be able to work with current clients, arrange service calls, and communicate with ease. The best thing about ResQ is the ease of use, allowing our team to provide the best service to our customers. ### Suzanne Keel **Director of Client Relations, Mico Cooling** We have done more than a million dollars in business with ResQ. It's been an amazing partnership. ### Daniel Fowley **General Manager, Kitchen Works** It always blows my mind being in this industry for 40 years in this city. When we started using ResQ, we'd see new customers come through, and I was amazed by how many I had never heard of before. ### Dan Melville **Founder, Brooklyn Avenue Plumbing** I recommend ResQ to clients, and I don’t recommend other vendors. ### David Osborne **Lead Technician, Ghost Repairs** ResQ has simplified the process of running service calls and taking care of customers effectively. They are always very helpful and keep in constant contact. Very well put together and great communication. ### Rob Van Gorder **Project Manager, Lightning Mobile Electric** It's very intuitive and easy to use. The format is simple to grasp. Our company uses other third-party portals, and for me, this is by far the best. ### Brett Hull **Coordinator, Universal Plumbing** I manage a plumbing company. ResQ has received raving reviews from my guys in the field. Keep up the great work!