Find out where you can save on R&M
Uncover and maximize all the areas where your facility is preventing unnecessary, avoidable, or incorrect spend.
Are rising costs and unexpected expenses eating into your facility's profitability?
Before ResQ
- Rising trade labor costs
- Multiple visits for same issues
- Reactive spending
- Equipment downtime
- Loss of inventory
After ResQ
BRCC recovers thousands of dollars in lost revenue by getting coffee machines fixed faster with ResQ.
“With ResQ, we’ve been able to get service pros onsite fast enough to avoid losing revenue because of broken equipment. We used to wait up to 48 hours to get a technician onsite to fix our specialized coffee machines but now we get same-day service which significantly reduces equipment downtime and saves us thousands of dollars.”
Craig Chambers
Facilities Manager
Avoid unnecessary repairs with AI troubleshooting
Surface common and equipment-specific troubleshooting steps and tutorials so your staff is prompted to try to fix something in-house before sending it to a trade vendor.
Work with the best trade to get the job done correctly, fast
Instantly assess trade history and understand first-time fix rates to improve your trade selection process. Seamlessly pass them work order information and streamline communications. Ensure the right vendor arrives on-site with the precise context, guaranteeing swift and accurate job completion.
Source pre-qualified trades
Don't have a trade available? Build relationships with Verified Vendors. Get same-day service with the best prices.
Maintain control over expensive repairs
Set custom spend controls and workflows for work orders, quotes, and invoices, so that the right people are looped in for approval and oversight.
Automatically get alerted on food equipment issues
IoT-enabled sensors automatically monitor all your food equipment and alert you if anything goes wrong. Proactively catch potential issues, ensure food safety compliance, and customize alerts for predictive failure detection.
Decrease emergencies and breakdowns
Put your recurring and preventative maintenance on autopilot, with a complete view of the scope of work, frequency, service history, and automated scheduling across all locations.
Hear what customers say
Shawn Parkinson
Owner, The Thirsty Jester
Since we discovered ResQ our lives as restaurant owners have gotten considerably easier. The whole team makes fixing or solving any of our issues quick and easy and their service team is second to none!
Charles Cunningham
Director of Operations, Five Guys
ResQ is a great way to "focus on the bigger picture". As an operator, one of the most difficult tasks is keeping up with return visits from vendors for repairs. ResQ is simple to track and get answers to the necessary questions. My favorite function is being able to track total $ spent on each piece of equipment, as well as warranty information, etc.
Cole Day
General Manager, SC Food Group
I work for SC Food Group/KFC. I am a restaurant general manager. I like the simplicity of the app. Managing work orders is very easy to do. I like that I don't have to call around to several different vendors to get quotes and schedule repairs. I found the app to be a stress reliever.
Cecilia Colvin
Maintenance, Advantage Care Physicians
I'm satisfied with the great service that I get from the ResQ app. It's very easy to use!
Tim Brown
Executive Chef, Tacocraft
I work for Tacocraft and we were having trouble with only half of our flat top working. We sent a ResQ out and the gentleman that came and worked on it that night. The gentleman was perfection and fast. He explained what needed to be done and was able to solve our issue that night.
Mike Reid
Owner, Coffee Culture Café
I am the owner/operator of a Cafe. When I was first introduced to the concept of ResQ, I was very skeptical as I found it easy to source individuals to come out and do the repairs and maintenance on the equipment. Signed up, used it a couple of times (emergency services) and it was very handy as all repairs were done well and in a timely fashion. Would definitely recommend using this service as it helps keep track of what services need to be done on a regular basis.
Jared Snyder
Front of House Manager, Fogo de Chão
ResQ has been a lifesaver. I know anytime something comes up, I have a partner to help me get it resolved as quickly as possible. Thank you ResQ team for all your hard work and dedication.
Alejandro Alcantar
Kitchen Lead, Nara Dining
ResQ has streamlined maintenance and back of house operations for us and proven to be incredibly useful!
Debra Nicholls
Regional Manager, Redberry
Simplifies calling and billing of vendors which allows more time for more important aspects of my job. Very helpful if asked questions.
David Mospan
Controller, Parker Hospitality
I'm the controller of our company. I was previously wasting so much time responding to work orders that weren't my responsibility and having to respond to emails about R&M payments when my team failed to put them into the payment system. With ResQ, the workflow keeps me out of it until its time to pay and I'm confident that all my vendors are getting paid on time. ResQ has been fantastic for our company and personally saved me SO MUCH TIME!
Samantha McGowan
Controller, Apres Cru
ResQ has made it seamless to schedule appointments and create easy payments to our R&M Vendors!
Ainsley Sinclair
General Manager, Insomnia Restaurant
ResQ makes it easy to find a wide array of repair people and is transparent with pricing. They also look for better deals then some vendors can provide. They are always around to help if you have any issues.
Siobhan Vogan
Sr. Office Manager, Parlour Restaurants
I am the office manager for two restaurant locations in two different provinces and ResQ has been a great tool for maintaining accounting records in a user-friendly portal. I can easily look up invoices for either restaurant, review payment history, and monitor unapproved bills awaiting approval & payment. It is also a great tool for maintaining R&M vendors so staff can easily contact a service person when needed.
Suhani Kapadia
General Manager, Joey Restaurants
I work for the Joey Restaurant Group and we have been using ResQ as a company for over 3 years now! ResQ is a very user-friendly app and makes everything extremely streamlined and easy. I love that it’s easy to connect with trades, there are different options and you can easily access all invoices on one portal. I would definitely recommend it to all businesses!
Tracy
Regional Manager, Leopolds Tavern
I am a regional manager of 9 restaurants and love that ResQ helps keeping me informed on vendor updates.
Rubal
General Manager, Soul Foods
I work at Burger King as a General Manager. ResQ is a great platform where I can put work orders due for our store. It includes all kinds of services and makes it easy to categorize the services. All the services, either due or done, are reflected on ResQ. It helps me to find everything on just one page. ResQ also has the invoices of all services completed at our store. This is also very beneficial for me. Overall, I use ResQ every day and enjoy its functions and benefits.
Kavita Khadar
Customer Care Navigator, Emblem Health
ResQ has been speedy and prompt with addressing concerns. I love that the system is user-friendly and convenient. ResQ has assisted with addressing concerns with our entertainment systems, when they were inoperable.
Nicole Hope
Director of Projects, Planta HQ
ResQ is the superior R&M platform for restaurants. Dispatching service has never been easier, and their team is always available to support.
“We’ve reduced R&M spend substantially, from both greater transparency into how much we’re spending as well as better decision-making around things like equipment replacement.”
Jeff Shoemaker
CFO, Magnolia Bakery
9.5% cost reduction in first 6 months
“With ResQ, I had a clear line of sight into our back of house operations across all locations without needing to be on-premise anymore. If you want to take back your life and save time, use ResQ.”
Arthur Bekerman
Owner and Chief Operating Officer, IQ Food Co.
90%+ Increase in productivity
“ResQ has made it possible for me to scale my facilities team capacity during a period of high growth. I’ve implemented ResQ twice at two different companies and they deliver results every time.”
Greg Dubois
Head of Facilities, Joey (45+ FSR locations)
100% increase in staff productivity
Never lose another dollar to inefficient R&M operations
Get started for free to experience how ResQ's platform can help you.